Terms and Conditions

Version 1.0 · September 2026

1. Who we are

Targetly S.A.S. (“Targetly”, “we”, “us”) is a simplified stock company (Sociedad Por Acciones Simplificada) incorporated in the Republic of Colombia, domiciled in Barranquilla, Atlántico, NIT 902093686-2. You can reach us at hello@usetargetlyapp.com.

2. Acceptance of these Terms

By creating an account or using the Targetly platform (the “Platform”), you agree to these Terms and to our Privacy Policy. If you use the Platform on behalf of a company or agency, you confirm that you have authority to bind it, and “you” refers to that organization. If you do not agree, do not use the Platform.

3. What the Platform does

Targetly is a platform for managing creator marketing campaigns. Depending on your plan and role, it allows you to:

  • discover creators using criteria such as country, number of followers, type of compensation, and campaign format;
  • build creator shortlists and submit them for approval;
  • manage campaign briefs, approvals, deliverables, and content usage rights;
  • communicate with creators within the Platform;
  • pay creators through our escrow infrastructure;
  • track campaign performance through the ROI dashboard; and
  • access the Creator Academy, UGC library, and product seeding tools.

The Platform is not currently integrated directly with social media networks; metrics are based on data available on or provided to the Platform. Features on our roadmap are not part of the service until we publicly release them.

4. Accounts

  • You must be at least 18 years old and provide accurate, current information.
  • Brands and agencies use the Platform for business purposes. Agencies must have authority from the clients on whose behalf they act.
  • Keep your credentials secure. You are responsible for all activity under your account and under the users and permissions you configure.

5. Plans and fees (brands and agencies)

  • Paid plans, features, and prices are those published on our website or agreed in your order form — for example, monthly or annual subscriptions, or a pay-as-you-go commission on amounts paid to creators.
  • Fees are charged in advance and are non-refundable, except where these Terms or applicable law provide otherwise. Applicable taxes are added.
  • Subscriptions renew automatically until cancelled. Cancellation takes effect at the end of the current billing period.
  • We may change prices with at least 30 days’ notice, effective from your next renewal.

6. Payments to creators (escrow)

  • Campaign funds are deposited in escrow before creators begin work.
  • Funds are released when the creator delivers the content and it is approved on the Platform. If content is neither approved nor rejected with reasons within the review window shown for the campaign, it is deemed approved.
  • Targetly is free for creators: creators receive 100% of the agreed amount, and only standard withdrawal fees apply. Payment for approved deliverables is guaranteed by the escrow.
  • Funds for validly rejected deliverables or cancelled campaigns are refunded under the campaign rules, net of non-recoverable processing costs.

7. Content and usage rights

  • Creators keep ownership of the content they create. Brands and agencies obtain the usage rights defined in each campaign.
  • You grant Targetly a limited license to host, process, and display the content and data you upload, solely to operate the Platform.
  • You are responsible for what you upload and for having the necessary rights to it.

8. Acceptable use

When using the Platform, you must not:

  • break the law, including advertising and influencer disclosure rules in the countries where your campaigns run;
  • upload unlawful, deceptive, or infringing content, or harass other users;
  • circumvent the escrow or the Platform’s payment infrastructure for campaigns arranged on the Platform;
  • scrape, copy, or reverse engineer the Platform; or
  • share your access with people outside your organization.

We may suspend accounts or remove content that violates these Terms, giving notice where reasonable.

9. Intellectual property

The Platform, its software, brand, and methodologies belong to Targetly. These Terms give you a right to use the Platform — nothing more is licensed or assigned.

10. Availability and disclaimers

We work to keep the Platform available and secure, but we provide it “as is” to the extent the law allows. We do not guarantee uninterrupted operation, the conduct or deliverables of any user, or the commercial results of any campaign. Nothing in these Terms limits rights granted to you by mandatory consumer law.

11. Liability

To the extent permitted by law, our total liability for claims arising from these Terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim, and we are not liable for indirect damages or lost profits. This limit does not apply to willful misconduct or gross negligence, nor to our escrow obligations, which are to hold and release funds as described in Section 6.

12. Termination

You may cancel and stop using the Platform at any time. We may suspend or terminate accounts for material breach not cured within 15 days of notice, or immediately for serious violations. Upon termination, pending campaigns are wound down under Section 6, and you may export your data within 30 days.

13. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email or within the Platform. If you continue using the Platform after a change takes effect, you accept the updated Terms; if you do not agree, please cancel before the change takes effect.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Colombia, and disputes are subject to its judiciary jurisdiction. If mandatory rules in your country of residence (including in the European Union) grant you protections or the right to bring claims before your local courts, those rights remain unaffected.

15. Contact

Targetly S.A.S., Barranquilla, Colombia — hello@usetargetlyapp.com.